This is the web site of eFindOutTheTruth.com, Inc.®
We can be reached via e-mail at research@eFindOutTheTruth.com by fax @ 954-252-4493, or via LIVE CHAT on the right hand side of all main eFindOutTheTruth.com® web pages.

Please note that we have to assume that the buyer has a general knowledge about the product they are purchasing and expectations should not exceed, and should be in accordance with, the price paid. Buyer satisfaction is largely dependent upon making informed buying decisions at the time of purchase. That being said, please consider that we sell at a very low mark up so that you the consumer, can get the best deals the net has to offer.

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FRAUD ADVISORY
Your unique IP address and personal information are 100% confidential and will not be used or sold to any outside party. We collect IP address information only to prosecute those who use fraudulent credit cards on our website. We DO NOT tolerate dishonest people. We do however, protect the identity of all legitimate credit card users. Internet credit card fraud is a FEDERAL crime. Anyone suspected of (credit card) fraud will be located and reported. Imprisonment for ten years and a $10,000 fine just for the attempt of fraudulent credit card activity. Illegal activities will be investigated and offenders identified.

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What Is Guaranteed?:
If your guaranteed search returns no results, eFindOutTheTruth.com® will refund your full purchase price or credit you for a new search. Each search that is guaranteed will be expressly stated in red near the add to cart button. If the search you are ordering does not have a red guarantee, there will be no compensation given for no hit or no results found. Database searches have no guarantee. We clearly state throughout our website that database searches are only good for a cost effective preliminary means of research. We recommend manual on-site county and state criminal record searches for complete accuracy. Manual On-Site County and State Criminal Record Searches hold a guarantee. If we do not return criminal activity within any of our on-site searches, and you are able to provide criminal results, we will refund your entire amount immediately. This guarantee is only good for 30 days from your original purchase date.

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What Is Not Covered By This Guarantee:
This is a limited conditional guarantee.
It will not apply if customer receives any of the below results:

More Information Needed:
In some cases either the information provided by the customer, or the information produced via public record, may require additional clarification from the client. For instance, very common names may return a long list of possible subjects. We will work with you to find your specific subject, however, should work be expended on your request and results of any kind are returned there will be no refund.

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Criminal / Court / Property / Employment / MVR Reports - [No Records Found]:
The above mentioned searches do not hold a no hit - no charge guarantee. Some records will contain results such as “no records found”, “clear”, “no citations on record”, and so forth. In such cases the customer is not entitled to a refund. Once work has been expended and results returned on the search there will be no refund regardless of whether or not records are found.

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Receipt of Information That Is Not Current, Inaccurate or Incomplete:
The databases we access are updated constantly. You may, however, receive a search result that contains information that you believe is not current or is incomplete. Our limited conditional guarantee does not apply to search results that are not current or incomplete.

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Non Receipt:
Should you not receive your report within the specified turnaround time listed on the website, it is your responsibility to contact us. We are not responsible for reports that have been completed, and have not been received for some reason, due to the customers spam guard / junk mail filter / or any other eMail monitoring software. Often, certain ISP’s also have MB restrictions on incoming mail.  Please ensure that none of these conditions exist before contacting us.  It is always best to add our eMail addresses to your approved senders list: research@eFindOutTheTruth.com and info@eFindOutTheTruth.com.

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Duration of Guarantee:
This guarantee is valid for up to 30 days from the date of purchase.

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Obtaining Refund or Credit:
If you can show the results provided to you to be incorrect, or if you are unhappy with any other aspect of the service you received, you may contact us either via LIVE HELP or eMail research@eFindOutTheTruth.com. By not writing to us within thirty (30) days of the date on which we received your order and payment for the service in concern, you are irrevocably waiving your right to dispute the service. No dispute or appeal will be considered and no refund issued after the thirty (30) day period. Please do contact us via LIVE HELP at anytime if you are dissatisfied, as we do want our customers to be totally satisfied and return to eFindOutTheTruth.com® again in the future.

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